FAQ's

Check out our FAQs page to see why Kidz & Kits Supply Co. will be your source and solution!

Our purpose is to offer much more than just back to school supplies – with us you save time, cut cost and remove the hassle and stress of shopping for your children’s back to school supplies. Let us do the hard work for you!

How do I get my school involved?

It is quite easy! You just need to complete the registration form and submit to us for a quote. We have a great selection of kits to choose from that contain the most popular school supply options. If you already have a school supply list and would like a quote, even better. 

Partnering with the Kidz & Kits fundraiser back to school program allows you to put funds and resources back into the school while we ensure each student is equipped with all the supplies need to be successful. Ask about our fundraiser incentive options today!

Can I order even if my school is not participating in the program?

Yes, anyone can order their supplies directly from Kidz & Kits, however, we may not have your exact list posted on our site, but we can assure we have a wide range of ESSENTIAL school supplies customized specifically to each grade level. Feel free to share our page with your child’s school and we will be happy to get them registered.

Kidz and Kits Supply Co. services a wide range of organizations such as church organizations and affiliates, sporting teams, fraternity/sororities, social clubs and other affiliates. Ask about our wholesale kits for a discounted rate.

Do you use Name Brand Products?

Yes, we use brand products to give each child the best quality products! We also offer alternative brand options. Due to high demand items may be substituted. When placing an order you authorize Kidz & Kits Supply Co. to use alternative brands as substitutions in the event selected items are out of stock.

Is your website Safe & Secure?

All information you provide our company is strictly confidential and will not be shared or sold to Our shopping cart uses a secure, industry standard transaction method.

What form of payments do you accept?

We currently accept credit and debit cards (Visa, Discover, American Express and MasterCard) Sezzle, Shop Pay and PayPal.

What is the cut-off date to order?

This summer we have decided to extend the ordering for individual kits. For schools, please contact your facility administrator.

How will I receive my order?

We offer two programs options available. Your initial order method will determine how your order will be delivered. Individual orders will be shipped or can be coordinated for local pickup within range.

Direct Orders with School or other Organization:

Your school administrator will determine and confirm your supply delivery dates. Parents will receive the wonderful luxury of having student supplies delivered directly to your child’s school. These important details will be provided to you in advance once finalized by your organization.

Individual/Parent Orders:

Your Kidz & Kits shopping experience can be conveniently delivered to to you. All non-installment plan orders will be shipped within 3-5 days of purchase. Expedited options will be available for later ordering.

What is the cancellation policy?

If you wish to cancel your order please contact us within 24 hours to do so. No cancellations will be honored or accepted after the 24 hour purchase period.

What is your return policy?

All our products are carefully inspected before leaving the warehouse. If there is anything wrong with any of your items, we will send you a replacement item. We recommend taking advantage of our supply subscription plan which will allow you to receive your most used, favorite supply items on a reoccurring schedule.

For orders placed through the school program, you will need to first contact your school representative to cancel this type of order.

At this time, all sales are final, and we will not be issuing refunds. Thank you for your understanding.

***COVID-19 Statement- Due to high-demand and extreme shipping delays, some products are still limited. We’re doing everything we can to provide the products, services and resources that help you maintain a safe, healthy environment. The following items will be limited or not be included in your Back to School Kits:

• Lysol 
• Wipes-(limited)
• Hand Sanitizer (limited)
• Paper Towels
• Ziploc Bags (limited)
• Tissue

Any more questions?

We would love to answer them! Please contact us at: info@kidzandkits.com.